The SLNC Academy just grew again!
4 new on-demand learning courses are now available
We’re excited to announce the addition of four new online courses by Novare to the SLNC Academy! Check out the details below and click the course name to go directly to the SLNC Academy:
Essentials of Library Science: A Crash Course for Library Staff
with Regina Burgess
Dive into the world of libraries with our self-paced course, "Essentials of Library Science." This program is designed for any library staff who want a broad overview of librarianship.
I'm a Manager, Now What?
with Michelle Peterson
What does it mean to be a department manager? Figuring out what it is to be a manager, what kind of manager you are, or what kind you want to be can be daunting. Michelle Petersen will share her 10 tips for new managers to get their feet on the ground and build a foundation.
Top Notch Tips for Virtual Reference
with Kira Smith
This tutorial is designed for librarians and information professionals to master the art of providing effective virtual reference services. Participants will explore best practices for maintaining a professional, human connection in digital interactions, optimizing their workspace, and enhancing the user experience. Participants will learn how to manage interactions with a balance of empathy and efficiency. Special attention will be given to critical aspects of virtual reference such as reading user cues, guiding users through information, handling crises, and effectively transferring users when needed. The tutorial will also cover post-interaction steps and recommended strategies for reflecting on and improving virtual reference performance. By the end of this session, participants will feel confident in their ability to lead users through successful virtual reference experiences while maintaining high levels of engagement and support.
Planning Like a Project Manager
with Robin Hastings
This class will help attendees learn how to think about projects and activities in libraries from the perspective of a project manager. Participants in this class will develop the skills and knowledge needed to plan projects and other activities from initiation to execution effectively. By the end of the class, participants will be able to create robust project plans that help them execute those projects efficiently while mitigating risks and achieving successful project outcomes.
About Novare:
Novare Library Services partners with libraries, small businesses, cooperatives, and state agencies to deliver practical, flexible solutions in training, technology, and planning. Our team brings decades of experience to every project—helping your staff grow, your services shine, and your systems work smarter.
Novare Library Services was founded in 2011. As the Latin word Novare suggests, we strive to refresh and renew services for libraries and small businesses. For those wondering, I pronounce it no-VAAR.
Access to the SLNC Academy is free for NC library staff. Need an account? Just request access to any course within the Academy using your work email. Contact Lauren for more information or questions.
This program is supported by grant funds from the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act (LSTA) as administered by the State Library of North Carolina, a division of the NC Department of Natural and Cultural Resources (IMLS grant number LS-253645-OLS-23).
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